Vudu Android Continuous Loading Screen Vudu Shield Continuous Loading Screen

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• #1

After installing the App and restarting, uninstalling and reinstalling a few times still not working. I can launch the App just fine browse the collection but once you load your Movie it will launch like it's about to Play but won't. The Vudu Movies and TV screen will show and then will sign me out of the login. Anyone else use this App or have issues.

• #2

I didn't know I had an issue until I read this post. I checked it out on my phone, and Video is not playing. It starts loading and the the app restarts.

Sent from my G4(LGLS991)

• #3

I have the same issue as well. Usually don't watch movies on my phone but just tried and it doesn't work. Hmm.

Sprint G4.

• #4

I contacted VUDU about the issue and this was their reply:

Hello,

*

We are currently experiencing issues with the Lollipop software. It appears that the issue is affecting playback on all devices with this software, due to a clash between the software and our VUDU app. We are actively working on a release that will remedy this bug for our customers.

*

I have done some playing around with the app and noticed that after a few tries, it will eventually work for me. I also noticed, when I un-installed and re-installed the app, I had success with playback the first few tries. Nonetheless, there is an issue with the app that we're looking to resolve. Just wanted to supply a bit of feedback from my personal experience.

*Vudu support

So, it looks like there's a bug, they're aware of, and working on it. Until a fix is found, playback will be hit and miss.

Sent from my Sprint G4(LGLS991), Stock

• #5

Ok good to know I have 2 G4 and both have that issue but didn't have another phone with Lollipop software besides them . I'm on Tmobile I haven't forced tried it though. Flixter App works fine though.

my other issue is Netflix now. Phone #1 worked with Wifi calling Phone #2 doesn't after go back and forth between Netflix and Tmobile and did everything we can think of still nothing now Phone #1 doesn't work either with Wifi calling.

It does work with Wifi calling but it has to be set to Cell instead of Wifi Preferred (unless no cell service) option. Which is stupid since it worked before and on my Note 2. Tmobile then tried to say something about the Wifi calling feature demands more data or something and that's why. After Master resetting phone's etc a few times I find the issue to be when you first Log in to Netflix and Google Services wants a update. Since it did work on both after the Master resets but it will force the update on it's own.

• #6

I wasn't aware of the lollipop issue with VUDU, but like mentioned by BDestroyer8418, Flixster does work.

I double checked on the Netflix, and that plays fine as well.

As long as I was checking on these, I went ahead and verified HBO Go, Showtime Anytime, EPIX, the CW, and FXNow. All seem to play fine.

I rarely watch any of the services on my phone, since I usually just push to the Chromecast. So, as long as that all works, I will be content (until VUDU comes up with a solution).

LG-VS986

• #7

Netflix starts video playback almost immediately on my wifi. So, I don't have an issue there.

I can still use vudu with my phone and chromecast without issue, so at least there's that.

Sent from my Sprint G4(LGLS991), Stock

• #8

The problem is Tmobile Wifi Calling for Netflix. I'm not not sure if other carriers offer that feature Tmobile has. They add it in Tmobile software on Devices. They might have it but not sure you guy's would know for sure.

For Vudu doesn't seem like it matter's what Carrier your own most likely No unless you can force it work temp til they update it. Since Tmobile, Sprint and Verizon users reported the same Restart Loop.

Last edited: Jun 17, 2015

• #9

Sprint has wifi calling, but it doesn't matter if I have it on or not, I have no issues with Netflix. So it may be just isolated to t-mobile.

Sent from my Sprint G4(LGLS991), Stock

• #10

Last edited: Jun 18, 2015

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Source: https://forum.xda-developers.com/t/q-vudu-movies-and-tv-app-not-working.3137157/

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